About Us

🏡 About Us – Vinylia

1. Welcome to Vinylia

Welcome to Vinylia, your trusted destination for premium vinyl wall panels and decorative surfaces that combine timeless design, quality craftsmanship, and everyday practicality.

At Vinylia, we believe that beautiful spaces should be accessible to everyone.
Our mission is to make elegant, durable, and easy-to-install wall and floor solutions available to modern homeowners and designers across Europe and the United Kingdom.

2. Who We Are

Vinylia is a UK-based home design and décor brand headquartered at:

Vinylia
20 Wenlock Road
London, N1 7GU
United Kingdom
📧 Email: contact@vinyliahome.com

We operate as a specialised e-commerce company dedicated to offering cutting-edge vinyl design materials that elevate your interior spaces — from bathrooms and kitchens to living rooms, offices, and commercial environments.

Our collection showcases a variety of marble-effect panels, textured surfaces, and modern finishes, designed to transform any wall or ceiling into a statement of style.

3. Our Mission

Our mission is simple yet powerful:
To bring luxury design and functional innovation together, allowing everyone to create sophisticated interiors without the cost and complexity of traditional renovation.

We are committed to:

  • Delivering premium quality products made with advanced materials and technology.

  • Offering fast, reliable delivery across the UK and Europe.

  • Providing transparent customer service with honesty, professionalism, and care.

  • Continuously innovating to meet modern design trends and sustainability standards.

4. Our Story

Vinylia was born out of a passion for interior design and a belief that quality materials shouldn’t require professional construction or excessive cost.

Our founders recognised a growing need for simple, do-it-yourself decorative solutions that combine elegance with practicality.
What began as a small design project soon evolved into a fast-growing online brand that redefines home renovation — making it smarter, faster, and more affordable.

Today, Vinylia proudly serves thousands of satisfied customers across Europe, helping them turn plain walls into stunning works of art.

5. Our Values

Every product and service we offer is guided by our core values:

đź’Ž Quality First:
We carefully select materials that meet high standards of durability, finish, and safety.

🌿 Sustainability:
We work with manufacturing partners who share our commitment to eco-friendly production methods and recyclable materials.

🎨 Design Excellence:
We draw inspiration from nature, architecture, and modern art to create visually striking and versatile products.

đź’¬ Customer Focus:
We believe that customer satisfaction is the foundation of our success — from seamless ordering to after-sales support.

🤝 Integrity:
We value transparency in every step — from product details to delivery times and returns.

6. Our Products

Vinylia’s products are the perfect fusion of style and performance.
Designed to offer aesthetic appeal, waterproof protection, and easy installation, our panels are ideal for both DIY homeowners and professional designers.

Our range includes:

  • Marble-effect vinyl wall panels – bringing the sophistication of marble with none of the maintenance.

  • Textured and stone-effect designs – adding depth, character, and natural warmth to interiors.

  • Easy-install adhesive panels – lightweight, versatile, and ready to apply in minutes.

All Vinylia products undergo rigorous quality checks to ensure they meet European safety and durability standards before reaching our customers.

7. Our Business Model

Vinylia operates under a modern direct-to-consumer e-commerce model.
We collaborate with trusted international manufacturers and logistics partners to ensure efficient fulfilment and competitive pricing without compromising quality.

This model allows us to:

  • Maintain affordable prices.

  • Offer a wide product range and quick updates to design trends.

  • Deliver directly to customers’ doors across multiple European regions.

All orders are carefully packed and shipped through certified logistics providers with real-time tracking and reliable delivery.

8. Customer Commitment

At Vinylia, your satisfaction is our top priority.
We are dedicated to offering:

âś” Transparent communication at every step of your order.
âś” A 14-day return and refund policy in line with UK and EU consumer protection laws.
âś” Safe and secure payment options via Shopify Payments, PayPal, Klarna, and major credit cards.
âś” Quick and responsive support via email at contact@vinyliahome.com.

We believe in treating every customer like a design partner — not just a buyer.

9. Ethical & Responsible Practices

We are committed to conducting business responsibly and ethically.
All Vinylia suppliers and partners are carefully vetted to ensure compliance with international labour, environmental, and safety standards.

We aim to:

  • Minimise environmental impact through sustainable packaging.

  • Encourage responsible manufacturing practices.

  • Continuously improve our carbon footprint through innovation.

10. Our Vision

Our vision is to become Europe’s leading brand for modern vinyl interior design, known for combining premium aesthetics, functional innovation, and sustainability.

We aim to inspire homeowners, architects, and designers to think creatively — and to reimagine how interiors can be transformed effortlessly.

At Vinylia, we don’t just sell panels — we help you design the space you’ve always dreamed of.

11. Transparency & Trust

We believe that transparency builds trust.
That’s why all our store policies — including Privacy Policy, Shipping Policy, Return Policy, and Terms of Service — are publicly available on our website and written in plain, easy-to-understand language.

Every detail, from product specifications to delivery times, is shared honestly so that our customers can make confident, informed decisions.

12. Contact Us

We’re always here to help — whether you need design advice, order assistance, or partnership opportunities.

Vinylia
20 Wenlock Road
London, N1 7GU
United Kingdom
📧 Email: contact@vinyliahome.com

Our customer care team typically responds within 24–48 business hours.

13. Last Updated

Last Revised: January 2025

Thank you for choosing Vinylia — where elegant design, practical innovation, and sustainable living come together.

Vinylia – Redefining spaces, one panel at a time.